Frequently Asked Questions

Everything you need to know about ordering, delivery, payments, returns, and customer support at Dubai Corner.

1. How do I place an order?

Browse our products, add your desired items to the cart, and proceed to checkout. Enter your delivery details, select Cash on Delivery (COD) as your payment method, and complete your order.

2. What payment methods do you accept?

We currently accept Cash on Delivery (COD) for eligible orders within the United Arab Emirates (UAE).

3. Where do you ship?

We currently deliver to addresses within the United Arab Emirates (UAE) only.

4. What are your delivery timeframes?

Our estimated delivery time is 1–3 business days across the UAE. Orders are typically processed within 0–1 business day (Monday–Saturday), with transit taking 1–2 business days (Monday–Saturday).

5. Is delivery free?

Yes. We offer Free Standard Delivery on all orders within the UAE.

6. Can I track my order?

Yes. Once your order has been dispatched, you will receive tracking information so you can monitor your delivery.

7. What is your return and refund policy?

We offer a 30-day return policy for eligible items. Please refer to our Refund & Return Policy for complete information regarding returns, replacements, and refunds.

8. Can I change or cancel my order?

Please contact us as soon as possible at support@dubaicorner.shop.

Orders may be cancelled before they are dispatched. Once an order has been shipped, changes or cancellations may no longer be possible, and the order will be subject to our standard return process.

9. What should I do if my item arrives damaged or incorrect?

Please contact us immediately with your order number and clear photos of the item. We will review your request and assist you in accordance with our Refund & Return Policy.

10. Do you offer wholesale or bulk pricing?

For wholesale or bulk order inquiries, please contact us at support@dubaicorner.shop with the product details and quantities required.

11. Are prices VAT-inclusive?

Yes. All product prices displayed on our website include the applicable 5% UAE Value Added Tax (VAT) where required.

12. Is Cash on Delivery (COD) available on all orders?

Cash on Delivery (COD) is available for eligible orders within the United Arab Emirates (UAE). If COD is unavailable for a specific order or location, we will notify you before processing your order.

Still Need Help?

Dubai Corner

Address: 66 Al Ain - Dubai Rd, Dubai, United Arab Emirates

Email: support@dubaicorner.shop